SAP BusinessObjects is a powerful business intelligence platform which can cater for the requirements of the entire enterprise. However, the technology alone is not the whole solution. Just having the platform isn't enough, you need to build the capability within the organisation. In this presentation, Raju Sonawane will share M&G's journey to building a mature BI capability. As well as discussing approaches and best practices, Raju will also discuss techniques for obtaining business buy-in and delivering the value in return.