Engaging customers and consumers in a digital dialogue

Digital Transformation

15:05 - 15:50

In the environment of today how do we engage with our customers / consumers given their increasing expectations.

In this session we will highlight the key challenges experienced across our customer base and how they are embarking on digital transformation. The challenges are typically both internal and external, both process and technology related and we will highlight some of these challenges and showcase steps other organisations have taken and what they have been able to achieve as a result