From HAL to Skynet, artificial intelligence (AI) and the ‘Rise of the Machines’ has been long predicted – yet only now is it becoming a reality. Concepts such as machine learning and cognitive computing have moved on from simply being science projects, and are now beginning to transform how business is conducted. ‘Smarter’ technology and services promise to disrupt every industry, but what will be the real impact on workforces and the everyday consumer? How will humans and machines interact? What will all of this mean to you?
R “Ray” Wang (@rwang0), head of Silicon Valley-based Constellation Research and best-selling author of Disrupting Digital Business, published by Harvard Business Review Press, discusses how AI can augment business today, and the rules and ethics needed to keep us safe.