Dmitry Reshetov

Quality Director

Dmitry Reshetov Profile Image
Dmitry is helping our customers maximize value from their SAP investments and leverage our innovations through dedicated programs and services to increase customer adoption of SAP innovations, value realization and customer satisfaction/NPS.

Dmitry is Quality Director SAP UKI and leading AQM team. Active Quality Management ensure excellence in the customer lifecycle through learnings from successes and failures. We run the SAP Quality Awards to brand SAP and customers and to learn from the best. Secondly, we manage more than 400 escalation in the Field and this combination of insights from success and failures enable us to define customer specific quality roadmaps. We sit in more than 100 steering committees where we proactively guide customers and partners during their lifecycle.

Dmitry joined SAP in October 2010 from the global technology consulting firm Accenture, where he was Managing Director of SAP practice in London office. He brings with him two decades of management experience to SAP, having held senior roles in organisations including Accenture, KPMG. As Managing Director of SAP practice, Dmitry was responsible for all SAP related business in Accenture UK

Dmitry's Sessions at Connect 2017

Quality Principles to encourage Customer Success (in Cloud Implementations)

Sunday 26th November | 4:30pm - 6:00pm

A Workshop on the importance of applying Quality Principles to encourage customer success .Focusing on cloud projects, the aim is to help SUG delegates to plan and execute their cloud projects more successfully. No...

Session Information

Delivering Quality Implementations: Panel Discussion

Monday 27th November | 4:30pm - 5:15pm

A Panel Session including SAP in the ADLM stream. The aim of this is for members who are contemplating or already underway with a SAP implementation can learn from the experiences of other businesses (and SAP’s own Qual...

Session Information

2017 SAP Quality Award Winners

Monday 27th November | 11:30am - 11:35am

Introduction to the 2017 Quality Award sessions

Session Information