Easy Help Desk is SpinifexIT’s innovative tool for quickly researching and solving employee enquiries in SAP HCM & Payroll. It gives your shared service centre agents the ability to access the full SAP payroll and HR history of your employees at a click of the mouse.
Easy Help Desk’s employee-centric design allows agents to research and resolve employee HR and payroll enqueries from a single screen in your SAP system, resulting in a greater efficiency and higher first call resolution rates. Easy Help Desk empowers Tier 1 agents to resolve enqueries faster, allowing your Tier 2 to spend their time resolving more complex cases.
Join SpinifexIT for an informative webinar to learn how Easy Help Desk can help you reduce the time, resources, and cost involved in troubleshooting and resolving your most difficult employee HR and payroll queries.
Who should attend:
- Shared service centre teams and managers
- Payroll teams and managers
- HR teams and managers
- IT teams who support SAP HCM and Payroll
- SAP analysts and super users
Advance registration is required and space is limited. Log in details will be sent 24hours before the event.
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