Customer Engagement & Commerce (CRM) SIG

Wednesday 16th September 2015 at 9:30am - 9:30am


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Ben Robinson from Agililty Works, Customer and Engagement Practice Director will deliver the following session:

The latest addition to SAP's Customer Engagement & Commerce portfolio is hybris marketing, a B2B and B2C digital marketing solution.  Learn more about the typical use cases and business benefits associated with this solution.

Nick Bell from Kingspan will be presenting their experience of SAP Cloud for Customer. Hear first hand, why a business running SAP CRM and ECC chose to go SAP Cloud for Customer. Learn about the implementation journey and the experience of deploying Cloud-for-Customer to a team of office and field-based business users

Roland Van Breukelen from SAP will deliver a session on Using SAP Sales and Cloud-for-Sales to support changing business demands which will include a product orientation, demonstration and an update.

Customer Influence

As you maybe aware we work closely with SAP on Influencing the software you our members use and utilise the SIGs to drive these improvements, bringing our members together in a shared cause.

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Event Resources

Nick Bell - Kingspan - SAP Cloud for Customer (784.99 KB)
Roland Van Breukelen, SAP - SAP Cloud for Sales (2.74 MB)

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