Ireland SIG

Wednesday 17th February 2016 at 9:30am - 3:30pm

2 Waterside, Dublin

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The morning will begin with a Member Only Open Forum. This is an opportunity to discuss and share common SAP challenges, projects, initiatives and current trends around topics such as; digital transformation, cloud, mobile and S/4HANA. This is an open and interactive session, so please bring your ideas, topics of interest and / or freely share these with the SIG committee in advance to

Conor Riordan from Pfizer will be presenting ERP Change Management - utilising Performance Support Software to empower employees self-learning on SAP.

This session will provide an overview of the ERP Business Adoption Function within Pfizer and how U-Perform are being used to support training across the globe. In addition, a brief overview of Pfizer’s ERP’s approach to:

  • Communications
  • Super user Network
  • Online Support Tools

Hugh Davidson from SAP will present SAP Enterprise Support Collaboration – Powered by SAP Support Experts.

During the session you will learn how SAP Enterprise Support and related offerings can help you reduce complexity and get the most out of your investments so you can innovate more quickly and consistently. Discover how the expertise and collaboration provided by SAP can help your business achieve these goals.

Topics that will be covered:

  • Who are the SAP Enterprise Support Advisory Center?
  • SAP Enterprise Support Academy
  • Solution Manager
  • SAP Enterprise Support Advisory Council  
  • Advanced Customer Center of Expertise Campaign

Event Resources

Conor Riordan, Pfizer - ERP Change Management (6.44 MB)

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