Thursday 18th October 2007 at 9:30am - 9:30am


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Craig Dale of the SAP UK & Ireland User Group will inform the group of the latest programme, speaker and stream information for the User Group Conference which is taking place in November and also present on the "User Group Development Request Process".

Scott Woods of Hasbro Europe will deliver a presentation on "SAP CRM Webshop", discussing filling in the gaps in the CRM software with todays systems.

"SAP Business Communications Management" by SAP's own Kris McKenzie will cover what SAP BCM offers a flexible multi-channel, all-IP business communications platform with out of the box integration to interactive centre.

Brena Baye ofSAP will cover "CRM & eSOA ", giving an overview of the eSOA capabilities in SAPCRM 2006's and detailing the business environment, the involved layers and presenting helpful examples.

The Chair Andrew Lapham of Yell, will look at "2008 CRM Meetings" including dates, content and host volunteers.

We hope you can join us and look forward to meeting you on the day.

Event Resources

Scott Wood Presentation (2.04 MB)
Brenna Baye Presentation (4.43 MB)
Kris McKenzie Presentation (4.05 MB)

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