Dear Ladies and Gentlemen,
Learn how to leverage the services and tools available through your support investment in SAP to enhance your current landscapes and optimize your upcoming projects. In 12 sessions we’ll show you how to tap into the resources available to you today for advancing business and technical enablement of your end-to-end operations.
Today’s users, especially if they work in a hybrid context, find their applications and information, which are required to perform service- and support-related tasks, in various places and various portals. It is SAP’s motivation to offer all users, independent of their solution, a harmonized, personalized, and easily accessible central entry point.
This session will explain and demonstrate how this has been realized by the SAP ONE Support Launchpad and the new SAP Fiori-based Service and Support Applications. You will gain firsthand insight through demos of the new SAP ONE Support Launchpad; the new Search, which is closely integrated into the Applications; the Personalization approach; and concepts like Favorites, Feeds, and much more.
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