Support

Tuesday 12th September 2017 - 9:30am - 3:45pm

SAP Clockhouse Place, Heathrow

Event has expired or booking no longer available.

Thomas Spandl is Senior Vice President and Head of Maintenance Go to Market (M-GTM) in the SAP Digital Business Services board area (DBS). He is a member of the DBS Global COO Leadership team.

Under his leadership M-GTM will play a key role for SAP to protect and grow SAP’s software support revenue and setting the commercial frame for their customers to transform their landscape into the cloud. Thomas and his organisation will work in close alignment with GCO, GFA, DBS and all other board areas to focus consistently on value delivery for their customers.

Thomas will welcome the day and deliver a vision on SAPs support offering.

Wassilios Lolas from SAP will present SAP Pathfinder.

Harry Bodenhofer & John Bowley from SAP will deliver an update on the SAP Support Portal. Including information on enhancement packs and EGI.

Gary Marshall & Wassilios Lolas from SAP will deliver an update on Value Solution Manager 7.2.

Damian Pacitto & Dermot Mangan from ESB will deliver their Customer Experience: Value of Maintenance and Total costs of ownership reduction.

Event Location

SAP Clockhouse Place
Bedfont Road
Heathrow
TW14 8HD

Event has expired

Event has expired or booking no longer available.


Event Resources
Venue Details

Event: Support

PDF - 366.16 KB

Agenda

Event: Support

PDF - 133.38 KB

SAP Vision on the Support Offering, Thomas Spandl SAP

Welcome & Vision on the Support Offering

Event: Support

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SAP Pathfinder, Wassilios Lolas SAP SE

SAP Pathfinder

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Value of Maintenance and Total Costs of Ownership Reduction - ESB

Customer Experience: Value of Maintenance and Total costs of ownership reduction

Event: Support

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The Value of Solution Manager, Wassilios Lolas SAP SE

Value Solution Manager 7.2

Event: Support

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Key value areas for solution manager 7.2, Gary Marshall SAP

Value Solution Manager 7.2

Event: Support

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Support Portal - Harry Bodenhofer and John Bowley

Including information on enhancement packs and EGI.

Event: Support

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