Thomas Spandl is Senior Vice President and Head of Maintenance Go to Market (M-GTM) in the SAP Digital Business Services board area (DBS). He is a member of the DBS Global COO Leadership team.
Under his leadership M-GTM will play a key role for SAP to protect and grow SAP’s software support revenue and setting the commercial frame for their customers to transform their landscape into the cloud. Thomas and his organisation will work in close alignment with GCO, GFA, DBS and all other board areas to focus consistently on value delivery for their customers.
Thomas will welcome the day and deliver a vision on SAPs support offering.
Wassilios Lolas from SAP will present SAP Pathfinder.
Harry Bodenhofer & John Bowley from SAP will deliver an update on the SAP Support Portal. Including information on enhancement packs and EGI.
Gary Marshall & Wassilios Lolas from SAP will deliver an update on Value Solution Manager 7.2.
Damian Pacitto & Dermot Mangan from ESB will deliver their Customer Experience: Value of Maintenance and Total costs of ownership reduction.
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