Incident, Problem Management (ITSM)

Monday 27th March 2017 at 9:00am - 11:00am

Dial In Webinar

Event has expired

Whenever problems arise, the SAP Solution Manager Service Desk provides everyone involved in the process with central access to the information relevant to them at all times. The Service Desk helps IT-departments to simplify the process of handling error and service messages and reduce processing times in Incident and Problem Management.

This Expert-Guided Implementation service, to set up the Service Desk for your SAP Solution Manger, enables you to start with an incident ticket management quickly, and gives you the knowledge to adopt it to your individual requirements.

The delivery demonstrates the setup for a successful standard service desk implementation. The session provides in addition to that an introduction how to use the service desk and shows examples of advanced service desk functions.

If you would like to view this webinar or see more available times, please click here.

Event has expired

Join UKISUG Today and Start Getting The Most Out Of SAP

Becoming a member of the UK & Ireland SAP User Group is a unique and cost effective way to develop your own SAP skills and bring the benefits to your organisation by learning
from the experience of your peers.

Join Now

Our User Group Community

1 day ago

📸Taken a photo worthy of our 2022 desk calendar? Send us your snaps and be in with the chance of winning our 2021… twitter.com/i/web/status/1…