Thursday 10th January 2008 at 9:30am - 9:30am

nr Heathrow,

Event has expired

This meeting is being sponsored by Bluefin Solutions.

Kris McKenzie from SAP will present to the groupMaking the transition fromERP to CRM,discussing functionality inherent with SAP ERP application, which will include typical customer deployment.

Our CRM SIGChair Andrew Laphamof Yellwill host aquestion and answer session with regards to Kris'presentation.

Geoff Fogg of Yell Group will deliver a presentation on Yell's Plans for Web Interaction Centre with Links to R/3. This presentation will show Yell's plans to merge R/3 functionality into the CRM Web Interaction Centre. This allows multi-channel communication into the back-office R/3 systems without migrating to CRM.

Thiery Crifafi from Bluefin will present to the group Evolution Strategies ERP to CRM, There will be discussions on the main area's of consideration when implementing the latest CRM offering from SAP including; key business drivers, planning approach and sequencing functional rollout.

Andrew Lapham, will look at thePlanning for 2008 Meetings with the group.

We hope you can join us and look forward to seeing you on the day.

Event Resources

Geoff Foggs Presentation (972.87 KB)
Thierry Crifasi presentation (Bluefin) (952.34 KB)
SAP Presentation (7.59 MB)

Event has expired

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