SAP is reimagining support with Next-Generation Support. Next-Generation Support focuses on effortless, anytime, anywhere support, leveraging the latest technology and tools to speed time to answers. On this webinar, you will learn more about SAP's most recent improvements and innovations, with many more to come. Key areas of focus of Next-Generation Support include:

• Anywhere access through mobile and built-in support
• More channels of access to SAP for help, and increased ease of access to expert help – seamlessly integrated
• Easy-to-use and comprehensive self-help tools and resources
• More interactive help through use of social media
• New cloud product-specific tools and dashboards

This webinar will give practical advice on how customers can utilize the latest offering under the next Generation Support umbrella.

The demos will include:

• Support by Product
• Guided Answers
• Expert Chat
• Schedule and Expert

Please note dial in details will be sent 24 hours before the event.