Maintenance & Service Management

Tuesday 1st October 2019 - 9:30am - 4:15pm

The Hallmark Hotel Hull, Kingston upon Hull

Event has expired or booking no longer available.

Join us for this Maintenance and Service Management SIG which will focus on Asset Management Excellence.

Chris Miles of Centrica Storage (CSL) - will share their journey to Asset Management Excellence. Learn how a fundamental change to the business (transitioning from being a core part of the UK Energy Security infrastructure to becoming a traditional competitive Off-Shore Oil & Gas Production business) led to major challenges and how CSL adapted evolving into the lean and high performing operator they are today.

Chris will also explain how their engineers previously battled to manage critical asset performance results, which was impacting their ability to keep up with the various internal and external requirements as well as leading to high maintenance costs. Hear how Smart Inspections – an SAP-certified add-on from AG - helped CSL to make it possible to capture this information directly in SAP. This saw a dramatic reduction in engineering data entry time by over 50%, while reducing errors, providing a full audit trail inside SAP and simultaneously providing rich data to support trending and paving the way for predictive maintenance.

Deepal Ratnayaka - Head of EAM Practice at AG - the only SAP Gold Partner in the UK recognise for their expertise in Asset Management - will provide a demonstration of Smart Inspections in action. See first-hand how this solution massively simplifies the capturing and management of engineering inspections in SAP.

Guy Clutten-Diesen from SAP will provide an overview of the latest solution offering for SAP Intelligent Asset Management which builds on ECC6 and S/4HANA maintenance management processes.

Solution capability to include:

  • Asset Network and Collaboration
  • Asset Strategy and Performance
  • Asset Health Prediction and Optimisation

Richard Wilkins will share his EAM experience from Mars - covering topics ranging from activating an SAP enhancement to exploring new technologies for Predictive Maintenance.

Event Location

The Hallmark Hotel Hull
The Merlot Suite
Ferriby High Road, North Ferriby
Kingston upon Hull
HU14 3LG

Event has expired

Event has expired or booking no longer available.


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