Leila Ford of London Borough of Southwark will present a session on uPerform - A Customer Experience, covering a review of the installation and rollout of uPerform as part of an upgrade from RWD InfoPak. She will discuss some of the problems encountered, lessons learned and best practice.
Declan Byrne and Stephen Boyle of OCS will deliver Training Client Strategies in a SAP Environment covering
- Importance of Building a Robust Training Environment
- Training Environment (linking with SAP ECC, BW and CRM systems)
- Training System Landscape (Master, Slave and Sandpit environment and refresh approach)
- Optimum dates for creation and maintenance of environment
- Risks and Issues
Craig Dale of The SAP UK & Ireland User Group will be delivering the exciting new programme information and details on the SAP UK & Ireland User Group Annual Conference in November.
David Cowling of Warwick University will deliver the Case Study, Lesson about On-Line Lessons, exploring the best ways of approaching the implementation of an on-line training tool. In the Context of SAPtraining, how this on-line tool differs from both one-to-one or classroom situations. He will share with you the lessons learnt by Warwick University bydiscussing the process of introducingSTT Trainer, helping you not to make the same mistakes they didand where STT fits into their overall strategy.
Daniel Paul,our SIG Chair and Training Stream Leader for the Annual Conference in November,will be looking forward to the User Group Conference discussingtopics to be covered in this yearsTraining Stream.
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