SAP Service Cloud is a portfolio of solutions that enable service organizations to deliver effortless customer service by providing efficient cross-service scenario processes and deep capabilities across organizations’ service needs.

This solution sits within the SAP C/4HANA portfolio brings a holistic view on sales, service, marketing and commerce – all your customer touchpoints integrating with SAP and 3rd party back end solutions for comprehensive end to end business processes delivering a 360 degree view of your customer.