Webinar

Customer COE: Use Expert Chat to Solve Your Technical Problems

Thursday 4th April 2019 at 2:00pm - 3:00pm

Dial In Webinar

Event has expired

Discover the SAP Next-Generation Support real-time channel Expert Chat and how it can help you implement and operate your SAP solutions, in any deployment model.

Expert Chat <https://support.sap.com/en/my-support/product-support.html>is a live chat service best suited for new medium or high priority issues. It instantly connects you to SAP technical support experts. Real-time interaction with screen sharing creates a faster and more direct route to issue resolution, which improves customer satisfaction while reducing project and operational costs. It's available for all support levels and almost all solutions – at no additional cost.

Expert Chat benefits include:

  • Time savings: Businesses that implement Expert Chat begin to experience significant increases in value from their maintenance and support agreements with SAP.
  • Reduced downtime: Expert Chat can reduce the amount of time businesses spend supporting SAP products, including resolving incidents and issues.
  • Efficient issue resolution: Through the Expert Chat service, SAP optimizes support process by consolidating all necessary information at an early stage to solve an issue during the interaction.For more complex issues, a follow-up will take place as an incident.

Event has expired

Join UKISUG Today and Start Getting The Most Out Of SAP

Becoming a member of the UK & Ireland SAP User Group is a unique and cost effective way to develop your own SAP skills and bring the benefits to your organisation by learning
from the experience of your peers.

Join Now

Our User Group Community

1 day ago

After last year's event in Dublin, our #IoT Symposium is back in the UK for 2019! Network and collaborate with fel… twitter.com/i/web/status/1…