''By 2020, 85% of customer interactions will be managed without a human''

Time is more and more of essence for customers, who do not want to waste time with obvious decisions, non-personalised content, unnecessary interactions and guesswork. Join this webinar to find out how the intelligent scenarios embedded in SAP C/4HANA, coupled with powerful analytics and conversational AI, can relieve customers of the “routine” aspects of their interactions with brands and at the same time offer guidance with personalised content, suggestions and intelligent insights.

Speaker Name - Sven Feurer

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