In today’s always-on business environment incidents need to be addressed swiftly.
Finding a solution to incidents is, therefore, of paramount importance. To accelerate this process and provide real-time answers to customer incidents, we have developed incident solution matching, an AI-driven service to SAP’s customers to get real-time recommendations to incidents while they are typed-up. In our webinar, we will talk about the new service, its benefits to business, and the journey to deploying a live service to demonstrate how to deliver machine learning application providing business value.
We are looking forward to your participation to learn more about the use of AI in incident management processes and hope to gather feedback regarding the value of future AI services to your business.
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