Webinar

Incident Management

Wednesday 1st April 2020 - 3:00pm - 4:00pm

Dial In Webinar

Event has expired or booking no longer available.

The purpose of this webinar is to help improve the quality of the incidents being created and generally enhance your support experience with SAP.

The agenda includes:

Support Basics

Self-enablement (note search, expert chat, schedule an expert)

Reporting an incident (components, priority, business impact, what makes a perfect incident etc.)


How CIC can help with incident management

Event has expired

Event has expired or booking no longer available.