CRM SIG

Tuesday 21st April 2009 at 9:30am - 9:30am

Nr Heathrow,

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This event is sponsored by IQ Link

Thomas Stumpp from McCormick will be presenting a session on A reality check on mobile enterprise adoption for SAP customers which will look atAnalyst predictions and recent SAP announcements promise that the time
is right for businesses to define a strategy on mobile enterprise applications. Users looking to invest, facing a plethora of architectural options and strategic decisions to take in terms of wireless network, application composites, form factor,
development standards and security. Eventually one might ask, "how does my SAP investment fit in with my mobile strategy?"

Gavin Davisonof SAP will then give an update on SAP CRM Mobile Strategy including Blackberry demo
Learn how you can increase sales productivity and make your service process more efficient by deploying SAP CRM Mobile solutions to your field workforce.

Select, design and implement a complete mobile customer services application integrated to SAP CRM will be presented by Paul Viney from IQ LINK who will focus on, Outlining the choices available regarding pilot projects, handheld devices, implementation times and the configuration that his customers have selected. He will also explain in some detail how robust security can be built into the mobile application. Mobilizing SAP has to be driven and justified by the business to ensure success. The difference between white collar and blue collar applications respectively involving qualitative and quantitative justifications will be considered.

The last session will be Eye of the Storm. Where are you regarding Mobile solutions/applications? Where are your peers? This session will begin with an overview of the pre-meeting survey results and will continue with an open
discussion on Mobile Solution strategy.

Event Resources

Select, Design and Implement Presentation - Paul Viney @ IQLINK (897.13 KB)
Eye of the Storm Presentation (139.71 KB)
SAP CRM Mobile Strategy including Blackberry demo - Gavin Davison (2.01 MB)

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