2021: Reconnect & Refresh

SAP Support (ADLM) SIG

Tuesday 2nd March 2021 at 8:30am - 11:00am

Dial In Webinar

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This SIG has a very broad range of subject matter, covering the full Application and Development Lifecycle of your SAP solution. From End to End Solution scoping, implementation (including Testing), support, operations, maintenance and optimisation.

We understand how important networking at our face to face events is to you and since we can't get together in person right now, the session will start 30 minutes before the SIG commences so you can grab a coffee and have a virtual catch up with the SIG chairs and other attendees.

Chris Soden from SAP will be running a session to help you Realise the value from your Enterprise Support Agreement

SAP Enterprise Support is the foundation for Customer Success. During this session you will learn about Enterprise Support’s four core capabilities: Collaboration, Empowerment, Innovation & Value Realisation and Mission-Critical Support. In addition to this, SAP will demonstrate how you can extract the most value from your Enterprise Support Agreement.

There will be an opportunity for an open discussion and Q&A with SAP following this session.


Richard O'Donnell manages SAP testing for Dwr Cymru Welsh Water, who he has been with for 12 years playing a key role in a number of major implementations.

Tahiana Jeffries manages the IT & Digital Enterprise Applications Portfolio Group for Orbis with teams based in Surrey, East Sussex and Brighton & Hove.

Please note this will be held on Zoom and the dial in details will be sent out 24 hours in advance.

Event Resources

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