Webinar

Service Analytics for Smart Decision Making

Thursday 20th May 2021 - 3:00pm - 4:00pm

Dial In Webinar

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Better decision making depends upon knowing what's going well and what needs to improve. In this session SAP will share ideas to

Identify business questions that need to be answered for different roles in the Service Organisation
Use Service Cloud Analytics capabilities

In follow up sessions you will see how to use the Analytics capabilities.

Event has expired

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