Fast help through AI-assisted SAP support

Thursday 10th June 2021 at 2:00pm - 3:00pm

Dial In Webinar

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Artificial intelligence simplifies your SAP support experience. Learn how to get customised help already during ticket creation, and in your preferred language, for example, German.

Experience a demo on how to contact SAP experts in your native language, whether via Expert Chat or in the classic ticket, and learn more about how to categorise your ticket in a simplified way.

Content of the session
• Details about the simplified component selection/product function
• How does the automatic translation of hints/ KBAs work in Expert Chat and in the classic ticket?
• Current status of further Machine Learning algorithms

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