Customers have more choices, information and flexibility at their fingertips than ever before. The business they choose will be the one that gets them answers, options and delivery quickly and without fuss. To stand out, your business must be both agile and resilient, offering customers convenience and transparency plus the freedom to interact and explore. The SAP Customer Experience portfolio puts an incredible breadth of technology and innovation behind this promise. Its next-generation CRM and customer data tools allow businesses to understand their customers, engage them with hyper-personalised experiences and deliver on their brand promise. In the Customer Experience SIG @ UKISUG, we focus on the application of SAP solutions.
The full agenda and content for this session will be online shortly.
Your UKISUG Public Sector SIG Chairs:
Cheryl Millyard has over 13 years experience implementing, developing and supporting SAP. She is currently Head of Business Service Centre at Gloucestershire County Council where she is responsible for numerous back office services including payroll, AR and AP and of course SAP
For the past 10 years Neil Worthy has worked with SAP systems. His role involves ensuring the smooth day to day operation of the SAP system, whilst planning and delivering SAP projects, this includes upgrades and introducing new areas of functionality.
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