Over the past six months we’ve noticed the following questions coming up more and more in conversations with our customers:
To provide more information on these specific topics for all our customers, we’re running a virtual session with SAP.
Melissa Glickman from SAP Concur Product Engagement will present Customer Influence 101
The SAP Customer Influence Program is great way to for customers to get involved with product innovation and early adoption of new products and features. Join this session to find out more about the program, what types of SAP Concur projects get posted, why you should get involved, and see a demo of how you sign up.
Charlotte Manthe from SAP Global Customer Success will present Sustainable Travel
Charlotte will be discussing the challenges around managing sustainability in a corporate travel programme and a few ways in which the SAP Concur ecosystem can help.
Sandra Lowe from SAP Global Customer Advocacy will present SAP Concur Customer Advocacy Program
Introducing our global advocacy program “SAP Concur Champions”. Learn about how we at SAP Concur work with our customer advocates, what they get out of our program and how we collaborate to tell our customers stories and share their achievements. We will talk about different opportunities to share achievements and engage with peers.
Principal Program Manager
SAP Concur Product Engagement
The Product Engagement team are the central point for Concur Solutions’ participation in the SAP Customer Influence program, utilising programs for customer feedback on new and future innovations.
SAP Global Customer Advocacy
Sandra leads the Global Customer Advocacy team at SAP Concur. She is responsible for the SAP Concur Champions program. Sandra works directly with customer and regional marketing leads to fulfil speaking slots at events, create and amplify customer videos and case studies, and share achievements.
SAP Global Customer Success
Charlotte has been with SAP Concur since 2017 and supports Global travel customers with navigating the complexities of the travel industry whilst simultaneously optimising their use of Concur Travel and other related products in the portfolio
08:30 - 08:45
Introduction & Welcome
08:45 - 09:15
Customer Influence 101
Melissa Glickman
Principal Program Manager - SAP Concur Product Engagement
09:15 - 09:45
Sustainable Travel
Charlotte Manthe
- SAP Global Customer Success
09:45 - 10:00
SAP Concur Customer Advocacy Program
Sandra Lowe
- SAP Global Customer Advocacy
10:00
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