To keep your customers happy (so they don’t buy from your competitors), it is very important to deliver your products on time. This puts a lot of pressure on your supply chain and your entire organisation.
Alignment between customer service, logistics, sourcing/procurement, fulfilment, and planning is important but complex, because sometimes everyone works in their own ‘local silo’. KPIs such as efficiency, reducing stock levels and optimising logistics costs can conflict with your ambition to deliver on time.
The measurement of your on-time delivery can also be complex because of the large data volumes and intricacy of SAP data. Many organisations calculate “on-time, in-full” in different ways. Have you been able to define what “on time” means for your organisation? After you have defined and implemented a meaningful KPI, the next challenge is to improve your on-time, in-full (OTIF).
Join insightsoftware for this webinar and learn how to:
Co-founder of Every Angle and the Angles for SAP solution
Richard has over 20 years of in-depth experience in research and development focused on SAP logistics and supply chain analytics, consultancy and professional services, pre-sales and account management and product marketing.
Richard Den Ouden presented How Reliable is Your Customer Delivery? Measure, Analyse and Improve your OTIF on Wednesday 7th December 2022.
Uploaded 1 month ago (14-12-2022)
Sponsor Resource: insightsoftware
Event: How Reliable is Your Customer Delivery? Measure, Analyse and Improve your OTIF
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