Discover the Success of Automated Cash Application: Hampshire County Council’s Journey to 91.5% Automation Since 2021
Hampshire County Council (Hants)' success story in automating cash application processes has been an inspiring journey. Utilising the software since 2021, the team has been able to increase their automation rate from 65% to an impressive 91.5% in just 24 months.
Hants is an English council that governs eleven of the thirteen districts geographically located within the ceremonial county of Hampshire. As one of twenty-four county councils in England, it acts as the upper tier of local government to approximately 1.4 million people.
Their approach involves collaborating with key users, understanding workflows, and creating intuitive rules for the software. This has been possible due to an intelligent cash application solution that lets users create their own posting rules in real time – Bringing down the requirement for tickets and IT involvement.Together with Tracy Bacon, Finance Process & Solutions Manager at Hants and Garoid Pierse, Senior Solutions Architect at Serrala, learn how Hants' perseverance and dedication to automation have led to a 40% increase in efficiency within 24 months.
As this is a Partner sponsored webinar, there may be some restriction on which members can attend. This means that even if your initial booking is accepted, we may contact you to cancel your booking.
Finance Process & Solutions Manager
Hampshire County Council
In 2010, Tracy joined Hampshire County Council as a team manager, initially within Accounts Payable before moving to Accounts Receivable within the newly formed Shared Services Centre.
Senior Solution Architect
Garoid is responsible for process automation in Order to Cash and Procure to Pay at Serrala. He has more than two decades of experience in implementing and optimising Order to Cash processes, including credit management, cash application, collections and dispute management.
Garoid Pierse from Serrala & Tracy Bacon from Hampshire County Council presented 40% Cash Application Boost: Unveiling Hampshire County Council’s... Read More
Uploaded 4 months ago (26-05-2023)
Sponsor Resource: SERRALA
Event: 40% Cash Application Boost: Unveiling Hampshire County Council’s Perseverance Through Automation!
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