Mark Johnson and Mark Taylor from Freshfields Bruckhaus Deringer will present a Case Study: Change Control Management with SolMan. Learn how Freshfields Bruckhaus Deringer implemented Solution Manager and how Solution Manager ChaRM is used in their day to day support operations. As part of this presentation, Freshfields will also cover their tips / tricks and lessons learnt by using Solution Manager as an integral part of their application support processes.
Freshfields Bruckhaus Deringer is a leading international law firm using Solution Manager Change Request Management and also Solution Manager Service Desk, Project Documentation / Blueprinting and Solution Manager Operations functionality.
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