John Berry from SAP will present SAP CRM Functional Overview And Production Demonstration. This will be a Functional Overview of SAP CRM across Marketing / Sales & Service.
John Berry from SAP will discuss New Functionality Across The Footprint. This will cover areas such as RTOM, Web Channel, Mobile.
Ardavan Amini from Birmingham City University will be giving about
- How we use SAP CRM - a case study
- Birmingham City Universities programme for SAP CRM Skills development
A member from the UK & Ireland SAP User Group will give an User Group Udate. This will include a conference update.
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