Upgrade Now! Campaign for Direct SAP Enterprise Support Customers in EMEA Starts Soon

Wednesday 7th March 2012 at 9:00am - 9:00am


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Making the Upgrade to SAP Business Suite 7 Fast, Easy & Secure With the Help of SAP Enterprise Support.

SAP’s commitment to deliver more and accelerated innovation to SAP Business Suite helps its customers to become more productive, free up resources and run their businesses even better. As a logical consequence of its commitment to non-disruptive innovation, SAP has extended mainstream maintenance for the core SAP Business Suite 7 applications, including SAP ERP 6.0, by five years, from December 2015 through December 2020. This long-term predictability and planning security for the customers is unrivaled in the software industry and demonstrates SAP’s commitment to their success.

Customers that haven’t done the upgrade to SAP ERP 6.0 by now, are facing the end of extended maintenance as of March 31, 2013. In this context, SAP expects a large array of customers who are still running old SAP ERP releases below SAP ERP 6.0 (SAP R/3 4.6C, SAP R/3 Enterprise 4.7 and SAP ERP 2004) to follow SAP’s innovation roadmap by upgrading to SAP ERP 6.0.

In order to support these customers with their upgrade project, as well as to facilitate their upgrade project with specific SAP Enterprise Support services, SAP Active Global Support (AGS) and Maintenance Go-to-Market (M-GTM) are currently launching the Upgrade Now! campaign.

In this campaign SAP Enterprise Support customers will be invited to join a dedicated program, including a 360° review for upgrade, upgrade-related “meet the expert sessions and a dedicated upgrade support advisory.

The initial 360° review for upgrade identifies potential risks and challenges associated to upgrading, both from a technical point of view and from a business perspective. With this, the overall customer situation is assessed and the customer receives a specific plan for his upgrade project. Based on the recommendations provided by this customer-specific upgrade plan, the tools and services available for SAP Enterprise Support customers can be leveraged to facilitate the upgrade project, like the comprehensive set of continuous quality checks and improvement services. The SAP Enterprise Support Academy helps the customers with knowledge transfer for upgrade related topics. Through access to the upgrade support advisory, customers are guided individually through their entire upgrade project to benefit from expert-guidance and in-depth knowledge. This approach ensures a fast, easy and secure upgrade to SAP ERP 6.0 with the help of SAP Enterprise Support.

The Upgrade Now! campaign starts in February 2012 with an initial online webinar that highlights the benefits of upgrading to SAP ERP 6.0 and reveals all relevant information of how to benefit from the tools and services offered by this Upgrade Now! program. SAP Enterprise Support customers can register for one of the following meet the expert sessions free of charge via the landing page:

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