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SAP is currently rolling out a global program how customer can influence and improve SAP Products. (For more detailed information please visit: : http://service.sap.com/influence)
SAP’s Customer Connection program allows customers to submit improvement requests (development requests).
SAP are just about to start the Customer Connection Projects for Utilities Meter to Bill & CRM for Utilities, these projects will be joint projects between customers (globally) and SAP Development.
If you are interested in the results of other customer connection projects you can use the SAP Improvement finder (www.sapimprovementfinder.com) to search for already implemented improvements.
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