Harry Bodenhofer from SAP supported by Neil Greathead from SAP will be presenting Service Market Place: Support Portal. The Service Market Place Support Portal is a complex environment, so in this session you will be provided with an ‘overview’ of Service Market Place Support Portal.
Neil Greathead and Harry Bodenhofer will also present Getting The Most out of Enterprise Support.
- Learn about what you are entitled to within Enterprise Support
- Learn how to engage SAP Support
- Learn the Proactive Services you are entitled to
- Learn how to influence SAP Support through the Customer Experience Program
Adam Cundell from the User Group will deliver a User Group Update. Explaining how you can get the most from your membership.
John Weikert from Sulis Systems will deliver the session Analyse/Export Data from the BOE System Database using Query Builder and QBXcell. BusinessObjects 5and 6 held the deployment configuration details in a relational database. This system information was relatively easy to access via Web Intelligence/BusinessObjects and a universe.
Starting with SAP BusinessObjects XI the deployment data has been held in a non-relational encrypted system database. The only way to access the data is via the Software Development Kit or Query Builder, a Java based web application with limited user interface and output options. Introducing QBXcell, the powerful and friendly way to interrogate the System Database.
Opalwave Solutions are sponsoring this SIG for us, and Simon Bell from Opal Wave will present Enterprise Performance Management. See and hear how Enterprise Performance Management (EPM) is playing an ever increasing role within the BusinessObjects portfolio and its community.
IT departments are facing challenges and pressure from their businesses, which need to produce more accurate and detailed models, budgets, and forecasts and reports. SAP BPC (which is a core product in the EPM Suite), bridges the gap between IT driven solutions and business driven solutions, by providing centrally managed self service capabilities aimed at the business users. SAP BPC provides a platform that enables the business to move away from traditional Microsoft Excel Hell when it comes to producing budgets, forecasts and business models. It does this by introducing a centrally managed application environment where models and data are stored. Users interact with it via a web client, via the EPM client directly from within Microsoft Office, and even with some of the BusinessObjects tools. With the development and integration work being carried out by SAP, overlap between SAP BO BI tools and SAP BPC is increasing, delivering greater capabilities and allowing users to access and manage more information more easily. This though, can create challenges in choosing the right technology for a task.
Simon Bell will explain the latest capabilities in EPM and how the overlap with BI environments can drive a business to using one technology or the other, and when using them together can benefit your orgniaisation, as well as how they can be deployed rapidly and with surety at a cost possible for all sizes of organisations.
Matthew Shaw and Mark Robertson from SAP will deliver a joint session. Mark will provide a review of the 2012 new BI content they brought out, and then the High level 2013 plan.
Matthew will cover the ‘Forward Fit rules’ for people that like the newer content in the later releases, so that they know what they need to plan for internally, to upgrade their deployments. Also Matt will cover the 2013 plans for the ‘Meet the Experts’ and the series of recorded sessions he plans to deliver this year.
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