SAP IT Service Management on SAP Solution Manager 7.1

Thursday 24th January 2013 at 3:00pm - 3:00pm


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We are happy to support SAPs Solution Manager 7.1 Webinar, which will be ran by David Birkenbach the Senior Product Manager ITSM at SAP AG.

With SAP Solution Manager 7.1, SAP provides a ITIL compliant ITSM solution. In conjunction with the ALM processes, the solution brings additional value to our SAP Enterprise Support customers. Get an overview how SAP Solution Manager can help you to manage your entire IT Service processes. With the introduction of SAP IT Service Management, SAP Solution Manager  provides new user interfaces and functionalities for Incident, Problem and Service Request Management. Get a quick dive in a few new functionalities, compared with the SAP Solution Manager 7.0 solution.

You will recieve the log in details for this webinar 24 hours before the event.

If you have never worked with Connect before then please run the Adobe Connectivity Test well before the web session:

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