Customer Relationship Management SIG

James Hough from AgilityWorks Ltd will present SAP Cloud for Customer. This session will introduce SAP Cloud for Customer and explore how the solution is enabling sales, service and marketing initiatives. Learn about the key solution capabilities and the potential value that they can bring to an organisation. Understand how the solution enables a more agile approach to achieve better alignment between business requirements and solution. Hear about some real-world examples of the solution implementation and lessons learned.

Carmelo Riso from SAP will give a Fiori session.

Roland Van Breukelen from SAP will present:

• CEC (customer engagement & commerce)
• ‘Cloud for Customer’ Overview and introductions to the 1408 release capability