"The February CRM SIG is focussed on 3 areas of major interest to our users.
1) SAP will be presenting it's roadmap for users of Version 4 and how far they can extend this before moving to Version 5. This should be of particular interest to those who have completed or about to complete a CRM 4 implementation.
2) SAP Portal is often sold as the answers to all our access problems for CRM but what is the reality? Southwark Council will present the lessons they have learnt with a recent CRM implementation and Portal rollout.
3) How well does CRM integration with R/3? Users have assumptions on how easy integration should be, Kohler Mira will share their experiences and give advice on what works and what to watch out for.
We look forward to seeing everyone on 17 February."
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