SAP Listens Customer Satisfaction Program: How happy are you?

Tuesday 6th May 2014 at 10:00am - 10:00am


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SAP Listens Customer Satisfaction Program: How happy are you?

We are happy to support this SAP webinar. This session will explain the SAP Listens program and take a deep-dive into the UKI results and follow-up actions. Customer success is so important to SAP, they have made it one of their strategic goals. The SAP Listens program in the Office of the Co-CEOs undertakes regular surveys and focus groups to hear customer concerns and act on their feedback. The SAP User Group Community is a valuable channel for feedback about SAP’s solutions and services.

Learn how you can make your voice heard and sign up today!

Presenters: Guy Armstrong, Chief Operational Officer, SAP UK & Ireland and Mette Tang, Customer Experience Director, SAP Europe, Middle East & Africa.

For more information about how SAP measures customer loyalty, please see the SAP Group and Market Environment section of the SAP Integrated Report 2013.

Please Note you will receive log in details to the webinar the day before!

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