The five cloud products work individually and together so that you can manage and transform your relationships with customers. The suite consists of SAP Marketing Cloud, SAP Commerce Cloud, SAP Sales Cloud, SAP Service Cloud and SAP Customer Data Cloud. They help companies drive relevant, contextual experiences across all customer touchpoints and channels – in real-time.
SAP Gold guide: https://www.sap.com/cmp/cx/c4hana-gold-guide/index.html
Solution brief for SAP C/4HANA: https://www.sap.com/products/crm.html#pdf-asset=dcee8b44-4b7d-0010-87a3-c30de2ffd8ff&page=3