Higher Education & Research

The Higher Education and Research SIG replaced the old independent Higher Education and Research User Group (HERUG) in 2010.

The group exists as a forum for members to share their common interests and to foster collaboration across the sector. Members have a broad interest across the whole SAP landscape as well as more specialist HE&R products.

We see SIGS as an opportunity to network and collaborate and share experiences and look for opportunities to work together. We have common interests and are able to work with our partners and SAP on sector wide initiatives. Since 2009 all member institutions have collaborated on a shared framework agreement for SAP support and development, this offers real benefits to our members and to our partners.

Through the SIG we work together with our partners to influence SAP and other suppliers to improve our organisations experiences with SAP. SAP have recently expressed renewed interest in the sector and we look forward to working with them to improve their products and our use of them, and provide robust feedback on our sector’s issues.

The usual format of the SIG meetings is to look at any general developments in SAP that affect the sector, focus in on specialist areas and share successes or frustrations with our projects. We welcome suggestions for new ways to collaborate, and ensure our members get the most from the SIG.

Why attend a SIG?

Higher Education & Research Resources

Customer Connection

Customer Connection Program is directed at incrementally enhancing and improving the products and solutions you are using today.

We collect and submit improvement requests in jointly defined Focus Topics, which are typically delivered through support notes or support packages.

Customer Connection

Resources & File Library

Take a look through our resources and file library where you can find previous presentations, some useful links, FAQs, documentation.

Files and resources in our file library related to Higher Education & Research are exclusive to our members. You'll need to login to view and download these.

Resources & File Library


Our all new Collaboration Platform, allows you to connect with other like minded people interested in Higher Education & Research.

If you're not already involved in our Jam Groups, then please visit our Jam page to find out how to get invovled.


Get Involved

Our User Group Community

23 hours ago

We spoke to Martin Dempster, IT Manager at @BrewDog about his journey with UKISUG. Martin explains how when they f… twitter.com/i/web/status/9…