SAP offers enhanced support with a new on-premise edition of SAP Preferred Care for SAP Enterprise Support.
The on-premise edition complements the existing cloud edition of SAP Preferred Care. It provides cloud and on-premise expertise to support customers with hybrid environments as well as an enhanced level of holistic support as part of the SAP ONE Support program.
The on-premise edition has the following key features for customers with more advanced support requirements specific to demand flexibility, service options, enhanced scope and additional resources:
For more information on the SAP Preferred Care service and SAP Enterprise Support offerings, please click here.
See also press-release here.< Back to all news
Our latest insights and thoughts