The importance of design – Sanctuary Housing goes all-in with SAP

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Sanctuary Housing is one of the UK’s leading social landlords. The not-for-profit organisation manages approximately 70,000 homes in England and Scotland, has over 11,000 employees and turns over approximately £600 million.

However, over the past four decades it has spent its time acquiring and implementing a range of ‘best of breed’ technology solutions to run its individual business units. This disaggregated approach to business and the resulting silos has meant that Sanctuary Housing has not been able to scale sufficiently during periods of growth.

Speaking with Kevin Heslop, Sanctuary Housing’s technical director, at this week’s UK & Ireland SAP User Group conference in Birmingham, he explained how the organisation has gone all-in with one unified SAP platform, in a bid to redesign and consolidate business processes.

What’s interesting is that Heslop and his team put a strong emphasis on the design phase of the project, so as to ensure as much of the platform is as vanilla SAP as possible. This has meant a big shift culturally for the organisation, which has had to adapt to working in different ways.

To read what he had to say, please click here

Source: diginomica

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