A surprisingly large minority of SAP customers have not heard of the supplier’s much-vaunted S/4 Hana enterprise resource planning (ERP) system.
A survey of 296 SAP user organisations in the UK and Ireland has revealed that 12% are unaware of the system, which was upgraded last month.
S/4 Hana release 1610, unveiled at the end of October, has new supply chain capabilities, including specific functions for the retail and oil and gas industries, and was rendered through the supplier’s Fiori user-friendly 2.0 applications suite.
That might impress the 5% of UK and Ireland SAP users who are using S/4. At the SAP UK & Ireland user group annual conference, Connect, which opened today in Birmingham, chairman Phil Adams said that although small, that 5% figure was a “great statement”. He added that 34% were planning to use the new product.
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“Most of us are on the path [to S/4 Hana], but migration is not easy,” said Adams. “If we are running ECC6, we have support until 2025, but we do need to understand what the steps are [for S/4 Hana migration], and we need help from SAP and the partner community. Migration can be scary and disruptive.”