Customers are becoming increasingly concerned about the security and compliance of their SAP systems, as incoming data protection rules get ever closer.
The EU's General Data Protection Regulation (GDPR) will apply in the UK and elsewhere less than a year from now, and the rush to comply is causing some alarm among the ERP giant's users.
GDPR will introduce new fines of up to 4% of turnover or €20 million for data breaches and for failing to comply with the stricter data protection legislation, which seeks to hand more control to people over how organisations can use their personal information.
But an overwhelming 86% of SAP users said they don't understand GDPR's implications for their current and future SAP landscapes, according to a survey of 102 customers conducted by the UK & Ireland SAP User Group.
Half of respondents admitted their compliance and security concerns are greater now than they were a year ago, while 55% cited their growing use of SAP cloud and mobility tools as security challenges and 57% said it was an obstacle to compliance.
"With the continued growth of cloud computing and increasingly mobile workforces, it is a challenge for organisations to fully understand where their data is residing and how it is being accessed," said Brian Froom, audit, control and security special interest group chair at the UK & Ireland SAP User Group.
While the user group and SAP will work together to offer customers best practice to help them navigate GDPR successfully, Froom said SAP might not be in a position to offer guidance to struggling customers, because it's grappling with the compliance challenges itself.
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