Implementing a new SAP solution is just the start. To maintain efficient supply chain operations, a strong support partner is needed to ensure any updates or issues that arise are dealt with quickly and effectively. An effective external support solution also offers the peace of mind that, during times when internal resources are stretched, if business activities change, or if companies are faced with unexpected situations, you can continue to operate at maximum efficiency with any required changes being implemented smoothly by a support partner.
While our industry-leading reputation has been built on our consultancy services, we also have a dedicated support team with extensive experience of the SAP Supply Chain. This means customers can be confident they will benefit from specialist knowledge and expertise in the specific area of the supply chain they operate in.
Warehouses, distribution centres and manufacturing facilities are not 9 – 5 businesses, so they need to be able to access support as and when they need it. We offer a flexible model to ensure that our customers can access the help they need, whenever they need it.
Our UK-based support team works with a wide range of customers, who are operating any combination of SAP Supply Chain modules to assist them with a range of requests, whether it is a data or transactional issue, a configuration or development issue or derived from a user issue.
All members of our support team are in-house, offering the reassurance you can always contact any of our team to discuss new and ongoing tasks. Our support customers also benefit from our wider team’s unrivalled knowledge of the SAP Supply Chain; customers that have more complex SAP development needs can work together with our experienced consulting and technical teams to provide a solution to any challenge.
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