SAP SuccessFactors Customer Events - October 2020 Edition

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Customer Events - October 2020

Learn About Complimentary
Virtual Events

Several teams within SAP SuccessFactors have scheduled virtual customer events for you to join - see below. We are working to streamline this newsletter to make it easier for you to see all the offerings.

Join us for the following customer events -- click the blue buttons to learn more / register for any session. We hope you find the events beneficial!

Experience SuccessConnect Virtual Event

Employees are everything to an organization. When you give employees the opportunity to do and be their best, employees win, you win, and your organization wins. Join us for this one-day virtual event and see how SAP SuccessFactors Human Experience Management (HXM) Suite is empowering business leaders and everyday employees to “Experience Wins.”

Register for Free!

What's on the Agenda?

An interactive and engaging experience, with live and pre-recorded elements, audience engagement, and live Q&A.

Get inspired by Viola Davis, actress and activist, and Daniel Pink, best-selling author and business visionary, as they will share with us all to think bigger and bolder when it comes to leadership and culture and living a life with meaning and purpose.

Opening keynote sessions where you will hear about SAP SuccessFactors’ bold HXM vision and strategy, exciting product highlights and showcases, insightful customer stories, as well as relevant thought leadership.

Robust breakout session content aligned to four tracks, featuring roadmaps, product demos, customer stories in one-on-one interview format or panel discussion, hands-on labs, meet the product experts, and customer roundtables.

See the full agenda for Americas and EMEA.

Don't miss the opportunity to register now for the SuccessConnect virtual
event on October 6 for the Americas and October 20 for Europe,
Middle East, and Africa.

Virtual Training Forum

Immersive SAP SuccessFactors Virtual Training Forum

We are excited to announce that our first SAP SuccessFactors Virtual Training Forum is now available for booking.

Join us for a unique learning opportunity from Monday, November 30 to Friday, December 4 where you can choose from a wide variety of administrator courses covering the entire SAP SuccessFactors HXM suite.

Enjoy one low rate for as many sessions as you want to attend - purchase WSF000 in the Training Shop for unlimited access to register. Alternatively, you can purchase a seat for a single session.

Mix and match sessions throughout the week to meet your own interests and needs and to best fit your schedule.

Courses have limited seats available to ensure a small audience for maximum interaction, and direct access to an expert for the selected topic. We expect seats to fill fast so do not delay your booking.

If you have questions on this forum, please contact [email protected].

View Full Schedule

Register Now!

Virtual Interactive Programs

SAP SuccessFactors Value and Innovation in Practice events focus on leading practices for solutions and Human Experience Management transformation topics where you have opportunities to meet with solution and transformation experts and peers.

The Virtual Interactive Programs may include interactive discussions, roundtables, customer panels/stories, breakouts, road maps, design thinking exercises and networking opportunities, all with a virtual spin. These events are for customers only.

SAP SuccessFactors VIP Virtual Event Series – Expert Self-Service: Empowering Admins to Take Charge

As System Administrators, the overall system health and function is an essential part of your role. With the constant need to make processes as efficient as possible and to do so at your convenience and self-sufficiency, we are offering a series of events to support you, the Administrator user.

Join us in the coming months as we explore the features, processes, and tools you need to succeed and take charge of your self-service!

Click the blue button below to learn more and register for any of the sessions.

Expert Self-Service Series

The October sessions in the series are listed below. You can also view and register for additional upcoming sessions by clicking the blue button.

Reimagining HXM

Join Amy Wilson (SAP
SuccessFactors Global Product Leader) as we explore how Human Experience Management (HXM) shapes the future of people management at your organization,
and how this evolution has changed the way we design the future features of SAP SuccessFactors.

October 12
9:00 AM EDT Americas
3:00 PM CET Europe

October 14
1:00 PM EDT Americas
7:00 PM CET Europe

Keynote: How Automation Enables HR Transformation

In an increasingly digital world,
HR self-service is becoming a way of life, and is largely driven by the demands of today’s workforce for automation and self-sufficiency.
We will discuss how self-service is enabling HR’s transformation to deliver new and increasing value to the business.

October 13
2:00 PM EDT Americas
8:00 PM CET Europe

October 14
9:00 AM EDT Americas
3:00 PM CET Europe

Introducing the New Home Page

The session will focus on Reimagined Home Page and it will cover the following topics: How to enable, Key features, Differences between current Home Page and Reimagined Home Page, and Known Issues.

October 27
12:00 PM EDT Americas
5:00 PM CET Europe

October 28
9:00 AM EDT Americas
3:00 PM CET

October 29 - APJ-Friendly
11:00 AM SGT Singapore

Configuration Center & Management

Configuration Center is a new admin self-service tool will provide a streamlined way of configurations change management leading to better go-live experience and allowing ease of new feature adoptions!

October 26 - APJ-Friendly
11:00 AM SGT Singapore

October 29
11:00 AM EDT Americas
4:00 PM CET Europe

Expert Self-Service Series


How to engage your deskless workforce with optimized learning experiences

Join SAP SuccessFactors Learning experts and your peers to get an in-depth look at research insights and strategies for learning when it comes to the “deskless worker”. Essentially, deskless workers are often “out in the field” as they build products or perform services and often lack consistent access to information communication technology and/or internal systems (e.g. Learning Systems).

This session is ideal for those curious about the optimizing their approach to providing engaging learning experience for this audience in your organization.

November 3
2:00 PM CET Europe
5:00 PM GST United Arab Emirates

Engage Deskless Workforce

SAP SuccessFactors Expert (SFX) Accreditation

SFX Training & Accreditation

Take advantage of virtual opportunities to be trained by an Expert Trainer on SuccessFactors products and gain SFX Accreditation.

Virtual SFX India Event - Employee Central

Register for this SFX Training session to be enabled by an Expert in a virtual environment on the SAP SuccessFactors Employee Central Administration and gain SFX Accreditation. This is a 2-day value-added enablement program for existing customers only. No fee will be charged for this event. Click the
blue button below to register and join us for an exclusive event to get insight
from our experts.

October 13 & 14
9:00 AM-4:00 PM IST India - Both Days

SFX India Event

Human Experience Management (HXM)

Human Experience Management (HXM) -
The Next Phase of HR

Enroll today in the free HXM – the next phase of HR course that begins
October 13. This course explains what HXM is, how technology is enabling HR to create more agile, adaptive and successful companies, and how to effectively apply HXM concepts in organizations. This openSAP class builds on the success of “An Introduction to HXM” course, launched back in May this year (if you missed this class, you can still access all the content).

This new in-depth course spans 3 weeks and has 11 experts presenting from across SAP SuccessFactors and Qualtrics.

October 13-November 11

HXM - The Next Phase of HR

SAP Human Experience Management (HXM) Forum APJ

Let’s be honest, even before Covid-19, our ways of working were not working for everyone.

Join us to re-think what the new Future of Work looks like. We have local and global voices from our customers, industry thought-leaders, partners and technology experts to facilitate this robust discussion and help us reimagine a ‘new better’: a workplace where every employee feels supported and enjoys better experiences, and improved mental and physical health.

HXM Forum Series

The Innovation Edition

The field of HR is constantly changing. Evolution, revolution and transformation are code words for change. The world has and will continue to fundamentally change. CEOs will rely on a number of leaders across the business to help carve a path into the future – and chief among these is HR. A HR platform that plans for tomorrow is too short-sighted; you need a platform to partner with you as you forecast and prepare for what will happen in the years to come. Enter, SAP SuccessFactors.

Choose your own journey in breakout sessions where our product experts will answer your questions in a live Q&A segment.

October 7
10:30 AM IST India
1:00 PM SGT Singapore
4:00 PM AEST Australia
6:00 PM NZST New Zealand

The Innovation Edition

The Expanding Role of HR

Join us to hear first-hand from our incredible customers, Noble Group and Welspun how they’re driving change and moving their businesses forward by applying additional focus on technology, and challenging the traditional role of HR to deliver great impact.

Deloitte will share research and findings from their 2020 Human Capital Trends Report on key trend, Super Teams - where groups of people and intelligent machines work together to solve problems, gain insights, and create value. We will discuss business continuity, CIO and HRIS' perspective on HR Transformation and AI.

October 28
10:30 AM IST India
1:00 PM SGT Singapore
4:00 PM AEST Australia
6:00 PM NZST New Zealand

Expanding Role of HR

HR Transformation

A Journey of Cultural Transformation for Business Success, with Kuok Singapore Limited

“People first. Otherwise, business doesn’t get done.” - Kuok Singapore Limited’s digital HR Transformation mantra.

Hear from Shin Yi Lee, Senior GM, HR Operations & Admin, Kuok Singapore Limited, to learn how SAP SuccessFactors has helped Kuok to adopt efficient processes that are standardized across the group. These efficiencies have resulted in improved governance and risk management, and a single source of truth to drive informed decision making and planning.

October 1
11:30 AM IST India
2:00 PM SGT Singapore
4:00 PM AEST Australia
6:00 PM NZST New Zealand

Transformation Journey

How BOK Financial Used Artificial Intelligence to Personalize Candidates’ Experiences and Save Recruiters Time

Join us for this webcast to learn how financial institution BOK Financial discovered a solution on SAP App Center – integrating and extending its use of SAP SuccessFactors Recruiting – that helps the company streamline and simplify its recruiting process while also enhancing the hiring experience for its candidates.

Register to learn how can you find, implement and benefit from conversational AI Olivia by Paradox – as well as over 1,600 additional SAP-validated partner solutions available on SAP App Center to help you extend your SAP solutions and achieve business success.

October 1
11:00 AM EDT Americas

AI for Recruiting

SAP Environment, Health and Safety Annual Conference

Navigating a true paradigm shift in workplace safety and product compliance with SAP

Register for the SAP EHS and Product Compliance Annual Conference and learn how to achieve sustainability and compliance in these uncertain times.

Don’t miss this opportunity to:

Learn how solutions from SAP can help you keep your people, products, and assets safe and compliant.

Visit our NEW Engagement Hub and leverage the experience of our partners by downloading their content and on-demand webinars.

Take part in “Ask the Experts” roundtable sessions.

Schedule 1:1 discussions with technical experts, SAP solution managers, and consultants to gain further product insight, implementation guidance, and provide direct feedback to SAP.

Hear Dr. Autumn Krauss, Principal Scientist in SAP SuccessFactors’ Research Team on Day 4, October 9, in session 'How HR and EHS form the foundation of a Proactive Safety Culture'.

October 6-9
9:00 AM EDT Americas

Proactive Safety Culture

Reimagine HR

Are you attending the Gartner ReimagineHR conference October 13-15? SAP SuccessFactors is a Leadership sponsor of the Gartner ReimagineHR conference. We would love to connect with you in our Exhibitor Engagement Zone, please sign up for a 1:1 with our experts. Don’t miss our session on October 14 - 'Building Future-Capable Workforces: Taking a People-Centered Approach' featuring Dr. Autumn Krauss, Principal Scientist on SAP SuccessFactors’ Research Team.

October 14
1:15 PM EDT Americas

Reimagine HR

Effectively Manage Data During Your Journey to SAP SuccessFactors - On-Demand

If you missed the September 15 webcast, you can still learn how Accenture Software apps and SAP Cloud Platform can help you effectively manage HR data during your journey to SAP SuccessFactors - view the recording on-demand.

Access Webcast On-Demand

Customer Transformation Opportunities - LAC

You are invited to join us for these HXM virtual sessions in local language for customers in Latin America - Caribbean (LAC). In these sessions, you will hear relevant information about trends and best practices on how to navigate through Digital Transformation to maximize your SAP SuccessFactors solutions. In our roundtables, join open conversations with other customers from the region that will help you gain better adoption, improved productivity and better business results. Click the blue buttons to register (except where noted otherwise).

Note: Additional virtual events are available for customers in LAC in product sections above.

HR - IT Operating Model Roundtable

October 14 (Event Held in Spanish)
9:30 AM EDT Americas

Join open conversations with other clients in the region for a discussion on the HR - IT operating model.



October 28 (Event Held in Spanish)
9:30 AM EDT Americas

Join open conversations with other customers from the region that will help you gain better adoption.


Virtual eXpert Day (SFX Accreditation)

Great opportunity to be trained by an SF expert instructor, in Spanish, on the concepts of SAP SuccessFactors Platform and earn your SFX accreditation.

October 14 & 15
Register through your CEE

Knowledge Sharing: Building Future-Ready Workforce (Reskilling)

Build teams with the skills required today and into the future. It is a session where Dr. Lauren Bidwell, from the Strategy Research team for SAP SuccessFactors, will share the key findings of a year-long research with our clients.

October 21 (Event Held in

10:00 AM EDT Americas


October 22 (Event Held in Portuguese)
10:00 AM BRT Brazil


Virtual Roundtable:
Presentations Module

The Presentations module is a simple and intuitive way to create interactive presentations that include real-time (dynamic) content from SAP SuccessFactors.
Virtual roundtables are an opportunity for clients to chat with their colleagues and ask each other questions on the selected topic. Get involved and tell us about your experience!

October 13 (Event Held in

2:00 PM CDMX Mexico City
4:30 PM BRT Brazil


October 16 (Event Held in

2:00 PM CDMX Mexico City
4:30 PM BRT Brazil


Customer Transformation Advisory Series

We are excited to reintroduce the Customer Transformation Advisory Series for North America. This is a 2-Part Series, 1 session each per month; each session is 2 hours in duration.

The sessions have been scheduled on Thursdays of the second and third weeks of each month from 8 AM PDT to 10 AM PDT. Click the blue buttons below to register for the September sessions.

Important Notes:

There is a limit of registrants per session and no more than 2 participants per company during a single session. We highly encourage participants to coordinate scheduling in advance.

The sessions are live and not recorded to encourage open sharing.

It is recommended that customers attend both sessions, but it is not required.

Registration links are now available for the rest of 2020 on the Events & Webinars calendar on the Community.

Cloud Sustainment Model Part 1: This is session #1 of a 2-part series on how to create a sustainment model for an enterprise-wide approach to support and manage ongoing cloud technology changes. In this session, we will share leading practices on: Establishing Sustainment Framework, Creating Support and Delivery Models, and More.

October 15

8:00-10:00 AM PDT Americas

Sustainment Model Leading Practices: Part 1

Cloud Sustainment Model Part 2: This is session #2 of a 2-part series on how to create a sustainment model for an enterprise-wide approach to support and manage ongoing cloud technology changes. In this session, we will share leading practices on: Establishing a Governance Model, Managing Innovation Changes, and More.

October 22
8:00-10:00 AM PDT Americas

Sustainment Model Leading Practices: Part 2

Product Introduction and Advisory Programs

Join these virtual opportunities to interact with Product Management and provide feedback on new product features and functions.

Product Advisory Panels & Design Advisor Programs

Design Advisors for SAP Work Zone for HR

*NEW Session Scheduled*

Enable employee-centric digital transformation: Go beyond a traditional intranet and empower employees with a personalized and intuitive digital workplace solution that provides relevant business insight and applications in one place. Connect employees to boost productivity, increase retention, and drive engagement through communication, communities, and personalized and guided experiences from across disparate systems with SAP Work Zone for HR.

The Design Advisors program for SAP Work Zone for HR will focus on obtaining customer feedback on the HR focused content customers would most like to see within SAP Work Zone for HR. This interactive orientation session will be held on October 21 at 10:00 AM EDT USA / 4:00 PM CEST Europe. We will give you an overview of the program and, if you are interested, let you know how to join.

October 21
10:00 AM EDT USA
4:00 PM CEST Europe

Learn More & Register

Design Advisors Program: Employee Central Global Benefits

We are currently planning the next stage of Employee Central Global Benefits, including re-imagining the user experience. We invite you to join our Design Advisors Program for Employee Central Global Benefits. As part of this process, we are seeking your ongoing advice regarding the overall direction of the product, feedback regarding enhancements in development, and how to increase the coverage and execution of the solution to better serve you.

Learn More

Beta Programs

*New* Beta Program:
Digital Assistant

SuccessFactors is laser focused on providing your users with seamless, reliable and lovable experiences. In order for us to ensure we are capturing your users’ needs in engaging with our Digital Assistant, we are pleased to introduce a new beta program focused solely on Digital Assistant. Join our Beta program to help determine the future of Digital Assistant.

Learn More & Register

*Update* Beta Program: HXM Milestone Awards Beta Program

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