Welcome to your February News

Chairman's Note


Last month saw the third EMEA North User Group gathering in Dublin with Brian Duffy the SAP President EMEA North. The session included an opportunity to reflect on the last year and the changes seen in the various leadership teams across the region and the renewed focus on customer success from Brian and his executive teams. There was time to look at some of the Customer First initiatives that will be rolled out this year by Angela Massey Head of Customer Office and of course some robust exchanges on licencing.
The day was rounded off with a tour of the Dublin AppHaus where we had the opportunity to look at the work happening in Ireland and meet some of the team. This included a demo of Build, a great tool they have built for testing ideas and prototypes with users, well worth you taking a look if you have five minutes spare.
Paul Cooper

Following the success of our Photography Competition last year we have decided to run it again. Earlier this month the hunt for 12 photographs to grace our 2020 calendar was launched. Last year we had some amazing pictures submitted and it was a pleasure to be a member of the judging panel! More details and the prizes are available here.


We are currently working with SAP Education to offer an amazing deal on Learning Hub. SAP Learning Hub contains over 5,000 courses, allowing you to find all the SAP training you’ll need in one place – whenever and wherever you need it. Its been a great hit with our members.

"I really want to keep up my knowledge of new SAP functionality and I have found that my favourite way is via the Learning hub." - Freelance FICO SAP Consultant

Paul Cooper

UK & Ireland SAP User Group

Gartner Research: Best Practices for Accelerating ERP Time To Benefit

When you hear the words “ERP implementation”, you probably picture a long, arduous, and stressful process fraught with risks and downtime. This is especially true if the implementation requires a significant change in current business processes and lots of training for those who will be accessing the new system, such as the finance and IT departments.

But, it doesn’t have to be this way. Based on numerous interactions with clients, Gartner has identified a set of best practices for accelerating ERP adoption, which it shares in this latest research:


  • The right time to train new users
  • Organising a roving support team to answer questions in the early stages
  • Getting employees on board by explaining how the new system benefits them individually as well as how it benefits the organisation as a whole
  • The importance of clear, consistent communication across meeting, status updates and company-wide communications

Download this report if you are a Finance or IT team looking to improve your user adoption and get the most out of your ERP system.

Remember that bookings for UKISUG Connect 2019 are currently open. Plans are underway, and we have lots in store for UKISUG Connect 2019... now is the time to get sign off and book your place at an amazingly low early bird rate of only £475 + VAT per conference pass for the full 3 days. This fantastic price is only available until the end of March 2019.


Event Attendance Reminder

We would like to remind you about our "no-show fee" of £150 (+vat if applicable). This was something we introduced back in 2017 to help reduce the number of people simply not turning up at events, which as you will appreciate can have a significant impact on both the session itself and the hosts.


This charge will be made in the event of non-attendance, unless:

  • We have been notified no later than 12 hours prior to the Event being held that you will not be attending; or
  • You have transferred your place to another person, provided that they are covered by your membership, and we are notified prior to the event being held


To view our full Terms & Conditions please follow this link.



We will of course continue to send you a reminder email one week before the event and encourage you to let us know, as soon as possible, if you are no longer able to attend.


Thank you in advance for your understanding in this matter, and please feel free to contact us if you have any queries regarding the above.

Our 2019 Photo Competition is open to all UKISUG members
From quick mobile snaps to perfectly timed portraits, simply submit any picture of your choice into our competition, whether it be cheetahs while on safari or the rolling hills of the Lake District, the only limit is your imagination.

We are looking for 12 winning pictures for display in our UKISUG 2020 Calendar. All 12 winners will receive a print of their entry and if you are selected as one of the top 3 entries you are also in with a chance to win:

1st Prize - £500 Gift Voucher
2nd Prize - £250 Gift Voucher
3rd Prize - £100 Gift Voucher

In addition, the top 3 winners will receive a full complimentary UKISUG Connect 2019 conference pass, including 2 nights B&B accommodation.
We are proud to announce the launch of our first 2019 SAP Learning Hub campaign!

Your User Group is able to offer you, our members, the ability to purchase SAP Learning Hub licences and SAP Live Access at an amazing discounted rate. The only way we can offer this amazing discount is by securing 300 licences from across our membership. We have run these campaigns numerous times previously, and thanks to the power of our user community we have managed to surpass the 300 licence target every time!

Although the cost of licences purchased directly from SAP has had an 18% increase from 2018 to 2019, we have decided to absorb some of the impact from this price increase. What this means for our members wishing to take part in this cycle is that we will be increasing our discount from the 64% that we were able to offer in previous years to 67% for this specific cycle.

You are now able to purchase your SAP Learning Hub licence at the amazing low price of just £810 per licence, saving a whopping 67% off the £2,460 RRP.

You have the option to add SAP Live Access (Category 3) to your order for only £318 per licence, which will be an additional 15% saving.

All prices are excluding VAT. Register your interest with us by contacting [email protected] or [email protected]Closing date for all signed agreements is 21st March 2019, and licences will be delievered on 26th April 2019.


When intelligence, innovation and heartfelt purpose come together, the impact can change lives. We live in a world where incredible technology and industry-leading solutions are part of our everyday – transforming the world we live in and bringing new possibilities to life at lightning speed.

Join UKISUG at InnovationX where you will engage with powerful stories and be inspired with extraordinary hands on displays of life-changing innovation. It’s the perfect opportunity to discover the story of your future innovation journey.

Take part in a day of pioneering inspiration. - Why Attend


Intelligent enterprises have a unique affinity for differentiating themselves with new capabilities, skills, and technology. Mark your calendars for the virtual SAP Enterprise Support event on March 20, 2019 and explore how SAP is empowering companies to adopt the vision of the intelligent enterprise with outcome-targeted services and proactive support offerings.


The virtual event offers a unique platform for SAP Enterprise Support customers worldwide to listen SAP experts in numerous languages and across time zones. Supported languages are: English, Russian, Spanish, Portuguese and Chinese. You can join just individual sessions or participate the whole day.


Participation is free of charge for all SAP Enterprise Support customers. You can also invite your colleagues – there is no limitation of seats per customer.


Please keep in mind, to be able to register, you will need to have signed up with the SAP Learning Hub of the SAP Enterprise Support Academy. Access is available to SAP Enterprise Support customers, as part of their SAP Enterprise Support (ES) maintenance contract or SAP Enterprise Support, cloud editions.

Registration is open

Headlights during the day will include:


  • Enabling the Intelligent Enterprise and Driving Business Outcomes with the help of SAP Enterprise Support
  • Experience the future of Support with Next-Generation Support for the Intelligent Enterprise
  • Intelligent Enterprise Transformation with SAP S/4HANA at the Core Powered by SAP Enterprise Support
  • Securing the buy-in of your business stakeholders with SAP Innovation and Optimization Pathfinder report, line of business edition
  • Driving your transition to the digital economy – New innovative functionalities of SAP Solution Manager 7.2 SPS 08
  • SAP Cloud ALM – new tailored Application Lifecycle Management (ALM) for customers of SAP cloud solutions


This is a virtual event, so no need to pack your bags! Just set up some time for you in your most comfortable chair. See you there!



UK and Ireland SAP User Group
Lockheed Court, Preston Farm, Stockton On Tees, TS18 3SH


+44(0)1642 309930

Registered in England No. 03908435

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