AI That Works: Pitfalls, Payoffs & Progress

12.15pm – 12.55pm, 8 July 2025 ‐ 40 mins

Room: Panorama Suite

Customer Keynote - Jon Curtis, Aspen Pumps

Artificial Intelligence is everywhere — but what does it actually take to make it work in the real world, inside a dynamic business like Aspen Pumps? In this session, Aspen Pumps and NTT DATA Business Solutions will share the unfiltered story of their 3-month Sales order processing project: the wins, the stumbles, and the insights that emerged along the way to a fully productive AI solution.
 
It's an honest look at what it takes to get value from AI when the stakes are real, resources are limited, and the pressure is on.