2.10pm – 2.30pm, 15 October 2025 ‐ 20 mins
UKISUG Session


Director of Customer Service – Europe, Middle East and Africa, Pfizer

Head of Apps & Platforms, Calor
Emma has over 25 years’ experience in technical and business roles, linking business strategy to technical programme outcomes & ensuring service delivery meets operational needs. For the last 8 years she has focused on ERP transformation & service delivery.
Director of Customer Service – Europe, Middle East and Africa, Pfizer