Introduction to UKISUG Board & importance of allyship – Fireside Chat with Conor Riordan

2.10pm – 2.30pm, 15 October 2025 ‐ 20 mins

UKISUG Session

Speakers

Emma Chambers

Head of Apps & Platforms, Calor

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Mr Conor Riordan

Director of Customer Service – Europe, Middle East and Africa, Pfizer

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Emma Chambers

Head of Apps & Platforms, Calor

Emma has over 25 years’ experience in technical and business roles, linking business strategy to technical programme outcomes & ensuring service delivery meets operational needs. For the last 8 years she has focused on ERP transformation & service delivery.

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Mr Conor Riordan

Director of Customer Service – Europe, Middle East and Africa, Pfizer

Conor is Director of Customer Service – Europe, Middle East and Africa at Pfizer with a focus on Business Process Improvement and Value Realisation using ERP, Analytics and Process Mining. He has over 22 years’ experience working with SAP across a number of companies and has managed over 30 implementations in this time. Prior to Pfizer, Conor worked for Wyeth Pharmaceuticals, Xansa, Elan Pharmaceuticals and National Medical Care. He has been an active member of the User Group since 2010 and is a committee member of the Ireland Community. In 2024 Conor was appointed Chair of UKISUG

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