Implementing BTP Operations Support with Capita

4pm – 4.30pm, 15 July 2026 ‐ 30 mins

Room: Auditorium

Implementation Stream

How proactive support ensures a resilient BTP environment.

Monitoring, incident management and governance
Continuous improvement and roadmap alignment
Certified expertise supporting business-critical apps

Speakers

Gary Jackson

Managing Director, Aliter Consulting

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Richard Good

Enterprise Applications Director, Capita

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Wesley Lomas

Aliter Consulting

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Gary Jackson

Managing Director, Aliter Consulting

As Managing Director and Founder of Aliter Consulting with over 30 years experience in SAP, I am passionate about helping clients achieve the best results from their investment in SAP and us. This is made easier being surrounded by a fantastic team of experienced SAP consultants!

Richard Good

Enterprise Applications Director, Capita

As the Enterprise Applications Director at Capita, where he has spent over 25 years leading enterprise application strategy for one of the UK's largest business process outsourcing providers.

With deep SAP expertise and a genuine passion for AI and what it means for enterprise landscapes, Richard brings a rare combination of long-term strategic experience and forward-thinking perspective to every conversation.

Wesley Lomas

Aliter Consulting

Wes is a highly knowledgeable SAP BASIS professional, having been involved with the installation, configuration and management of various types of SAP systems over the past 20+ years across diverse industry sectors, including construction, banking and water utility companies.

Specialising in the BASIS/technical aspects of SAP systems, Wes has extensive experience of leading the project delivery phases, from designing and planning through to the build, testing and go-live of SAP implementations for a variety of business solutions and platforms, including S/4HANA, ECC, BW and Business Objects BI Platform