Partner Session
Every ERP programme starts with technology but the challenges that determine success or failure are rarely technical. Drawing on recent experience supporting a large, complex global organisation through the early stages of transformation planning, this session explores the realities that sit beneath the programme plan, governance structure and business case.
Ben Washer from KaarTech will discuss:
• Why organisations often focus on systems before understanding the operating model challenges they are trying to solve
• How operational complexity, fragmented ownership and competing priorities create hidden transformation risks
• Why Finance, Operations and Technology frequently see the same problems through very different lenses
• The role leadership alignment, business ownership and organisational readiness play in shaping transformation outcomes
• What organisations can do to create the conditions for successful adoption before implementation begins
Rather than focusing on methodology or technology, this session explores the human, organisational and operational realities that sit behind transformation programmes and shares practical lessons for leaders preparing for ERP, S/4HANA and broader business transformation initiatives.
Attendees will leave with a clearer understanding of how to identify transformation risks earlier, create stronger organisational alignment and ensure technology investments are connected to meaningful business outcomes.